Support
We respond to every message.
Support is handled by email. Describe what you were doing, what happened, and which app version you're running. You'll get a real reply, not a bot response.
Get in touch
Email is the fastest path to a resolution. Include your Android version and the app version number (visible in the app's About screen).
support@kurokistudio.comData and privacy
Kuroki Studio apps collect no personal data. All app data is stored locally on your device. No analytics, no telemetry, no crash reporting to any external service.
A formal privacy policy is available on each app's Play Store listing.
Refunds
Google Play handles refund requests directly. Within 48 hours of purchase, use the Play Store app or Google's refund request page . After 48 hours, contact support and we'll evaluate case by case.
Common questions
- Do apps work without internet?
- Yes. All Kuroki apps are fully offline. No network connection is needed for any core feature.
- Will my data transfer between devices?
- Data is stored locally. To move it, use your device's backup (Google One backup) or any manual method the app supports.
- Is there a subscription option?
- No. One-time purchase only. This is a core studio principle, not a temporary decision.